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52wknds · Trips

Trips

The Trips tab counts down to your next long weekend, and keeps every booking clear once it is made: confirmed, cancelled, changed or refunded.

Role
Solo designer, with the founders and engineers
Status
Live in the app
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The Trips tab: 2 Days Until Phuket, with flight and stay cards

The Problem

Most of the time, nobody has a trip booked, so the tab has nothing to show. When a trip is booked, it has to hold everything about it: flights, stays, PNRs and what happens when plans change.

Quick access to the important things, like your trips, is a principle across the app. So the tab had to show the trip straight away, give people a reason to open it before they travel, and stay clear when plans change.

Earlier Ideas

Before the shipped design, I tried a bucket list and passport above the trip, and a folded map for the empty state. Folders put the trip one tap further away, so the shipped tab shows it first. These explorations are from an earlier design file and never shipped.

  1. Bucket List And Passport screen

    Exploration · not shipped

    Bucket List And Passport

    What worked
    Gave the tab something to show before any booking
    What didn't
    Folders put trips behind an extra tap
  2. A Folded Map screen

    Exploration · not shipped

    A Folded Map

    What worked
    An empty state that invited you to start exploring
    What didn't
    The folded map was swapped for the panda illustrations
    The bucket list and passport are deprioritised for later

Something To Look Forward To

With no trip booked, the panda waits with a globe. Once a trip is booked, the header counts down to it, and the flight and stay sit below as tickets. Past trips get their own tab.

Empty Trips tab: This Tab Can't Wait For Your First Trip, with the panda and a globeActive trips: 2 Days Until Phuket, with flight and stay cardsEmpty Past tab: Your Past Trips Will Appear Here, with the panda and a suitcase

Building Up To The Trip

Excitement peaks before a trip starts, so the tab builds towards it. The title changes as the trip gets closer, from Start Planning three weeks out to Welcome To once you land, and the panda changes with it. It brings a lot of the app's character.

  1. More than a week outStart planning: 3 Weeks Until Phuket, with the panda reading a map
  2. Within a weekStart packing: 5 Days Until Phuket, with the panda packing a suitcase
  3. Two days outTake off: 2 Days Until Phuket, with the panda ready to fly
  4. Two days out, stay only2 Days Until Phuket for a stay-only trip, with the panda on its suitcase
  5. Day of travelSafe travels: Let's Go To Phuket, on the day of travel
  6. On the tripEnjoy: Welcome To Phuket, with the panda in a beach chair

Every Booking State

Each flight and stay card shows where the booking stands: confirmed, still confirming, completed, or failed. The status sits in the same place on every card, in its own colour.

Flight booking card, confirmedFlight booking card, confirmingFlight booking card, completedFlight booking card, booking failed
Stay booking card, confirmedStay booking card, confirmingStay booking card, completedStay booking card, booking failed

Return Flights

A return flight is one booking with two legs. Its details open on a switch between the onward and return flight, a flight with a stop shows the layover in place, and when a trip has more than one PNR they sit together in one sheet to copy.

Hyderabad to Phuket round trip, with a switch between the onward and return flightsA one-stop flight with the layover at Bangkok shown in placeCopy PNR sheet listing the PNR for each leg

Changing Plans

Cancelling or moving a stay is a short, guided flow. Each step shows what changes before you confirm it: the refund line by line, or the price difference for new dates.

Review and confirm the cancellation, with the refund broken downCancellation confirmedThe stay marked cancelled, with when the refund arrives
Select new dates, with the date change policyCalendar to pick the new check-in and check-outReview the new dates and the price differenceBooking has been successfully updated

Fridge Magnets

With no trips booked, the Trips tab showed an empty fridge and an invitation to book trips to collect magnets. Each destination you booked added its own magnet. Once trips were booked, the fridge moved into a small card above them, and opening it showed the magnets collected so far.

Empty Trips tab: Book Trips To Collect Fridge Magnets, with an empty fridgeTrips tab with booked trips, and Saved Places and Fridge Magnets cards above themThe fridge with its first magnet, from LondonClose-up of the London fridge magnet

Fridge magnets were deprioritised and are not in the app yet.

Where Trips Is Now

The Trips tab is live in the app: the countdown, the title states, every booking state, return flights and changes to stays.

The bucket list, passport and fridge magnets are set aside for later. Each one gives people a reason to open the tab between trips, and the tab is ready to take them.